Complete Infusion Services, LLC

Patient Satisfaction

Recent comments from returned Patient Satisfaction Surveys:

• I was really pleased with the service and also the nurse.  He was so pleasant and helpful and on time.   

• I thank you for your care and total extraordinary skills.  Special thanks to the pharmacist, nurses and driver.  God bless you all!

• I would really like to thank everyone.  I have never felt so take care of, especially with something like that.  I would go as far as to say I felt more taken care of by you than being in the hospital.

  
  

  Good job.  She was the best nurse I ever had.

• Everything was great.  I appreciated the flexibility with my schedule and the professionalism of your nurses.  My nurse was great, with a caring disposition I wish every nurse had.  I only hope I can find a firm as good as yours and a nurse as good in my new location.

• I have to say your staff was wonderful to me during a very difficult time.

• Your service was great.  My nurse was so nice I would refer her to everyone I know.

• We want to thank you for great service.  Special thanks to our primary nurse.  Thank you so much for all your help and work.

Patient scores from Quarter 3, 2008:
Medications/supplies delivered on time.	100%
Equipment was clean.	99%
Equipment remained in working order.	99%
Teaching/Instruction was adequate.	97%
Staff was courteous and helpful.	98%
I knew who to call with problems.	99%
I had the supplies I needed to take my IV on time.	97%
I was satisfied with on-call response & assistance.	97%
I would recommend your services.	97%
The services met my needs and expectations.	98%
My rights & responsibilities were explained to me.	100%
I received instructions to wash my hands and how to handle my supplies to prevent infection.	98%